Citizens’ Integrated Services Center (SIAC)
Focus Education established the Citizens’ Integrated Services Center in response to the request of Angola’s government to provide a single site able to conveniently provide the local population with most public services.
It was essential to develop a new level of cooperation and coordination among the participating service-providing bodies, and to educate the public about this new resource.
In parallel with the planning and implementation of the project, Focus Education held ongoing consultations with the service-providers and established a unified framework for cooperation.
We mounted an information campaign to make the public aware of this new and more efficient method for accessing essential services.
SDGs we followed
Public services provided (from 12 partner public bodies)
Additional SIAC’s in the prosses of being established
with Frederico Mendonça
Frederico Mendonça is the Project Manager for Construction of SIAC Lubango.
I was responsible for contracting with the construction company that built the new center, and for supervising and controlling the project budget. My duties included evaluating the quality of construction and ensuring that the project was completed according to schedule.
As a result of our work, local people now have access to the majority of public services they require, all conveniently centralized and located in the same building in Lubango. This new facility not only saves people time; it also enhances their relationship with government.
“This new facility not only saves people time; it enhances their relationship with government."